local delivery is available for a flat rate of $5. your delivery address must be within 5km of Preston VIC 3072 to be eligible for local delivery. orders are processed and delivered within 3 business days.
same day delivery
same day delivery is not available through the website however can be arranged for deliveries within Melbourne, Victoria. if requested same day delivery will be booked with a private courier, so prices will vary. For more information or to book this delivery option please email us at email@example.com or use our contact form. please note a delivery slot is not guaranteed and will need to be confirmed with the courier.
Victoria wide shipping
shipping is available Victoria wide using Sendle, which is Australia's first 100% carbon neutral shipping service. The shipping cost is determined by the weight of the product/s purchased and will be calculated at checkout. orders are processed and shipped within 3 business days, however will take longer to arrive. you will receive an email with tracking information when your order has been processed.
Australia wide and international shipping
at this time we do not offer Australia wide or international shipping.
tracking your order
you will receive a confirmation email when your purchase is finalised. you will also receive tracking information. depending on the delivery option selected at checkout you may receive a tracking number directly from Sendle, or an email from us.
refunds and returns
if your purchase arrives damaged or you believe it is not what you expected, please email us at firstname.lastname@example.org or use our contact form.
for more information view our return policy.